Frontier Support Service

Infrastructure Support for Enterprise

Frontier Support Service Gold  aims to significantly reduce the workload resulting from the day to day operation of IT infrastructure.  It allows internal resources to focus on areas that directly contribute to company profitability, whilst ensuring the environment remains fully in line with strategic business objectives and industry proven ITIL management practices.

Infrastructure Support for Enterprise

Require basic support? This one’s for you       FSS Silver   

Require a bespoke support service?     Enquire Now  

General Features

  • Frontier Service Portal
  • Business Hours Support
  • Incident Management
  • Service Request Management
  • Monthly Helpdesk Report
  • Service Level Management
  • Problem Management
  • Change Request Management
  • Asset and Configuration Management
  • Dedicated Service Delivery Manager
  • Dedicated Technical Lead
  • Quarterly Service Reviews
  • Inclusive Frontier Support Units

Optional Features

  • 24×7 Support
  • Software Release and Deployment Management
  • Monthly Service Reviews

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Undecided what support option to take, get in touch and we’ll explain which option is best for you.

Enquire Now