Our Guarantee

We guarantee to deliver enterprise-class service no matter how big or small your cloud is. Our 100% customer retention is testament to this.

Frontier Cloud is not a faceless entity.  We pride ourselves with our personal service where you can be assured of the following benefits -

  • 24×7 customer hotline manned by live operators
  • Dedicated Account Manager & Technical Consultant
  • Fully managed up to operating systems level if required
  • Client-tailored SLAs
  • 99.995% guaranteed uptime; exceeding industry standards
  • ISO 9001 Quality Management Systems Compliant
  • ISO 27001 Information Security Management Compliant
  • Fine-tuned infrastructure monitoring as standard
  • Live replication as standard
  • Backup as standard

our guarantee

Frontier Hosting Service also includes the transfer and visualisation of an existing server onto a segregated virtual network with local high availability firewalls. Your data is then replicated to a second Tier 3 UK datacentre for added off-site resilience.

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